As 2016 was coming to a close and I was resting up and enjoying some time off, I came across a story on the Montreal Gazette’s website announcing that one of the stalwarts of Westmount retail was closing its doors. At the end of the year, Lou Goldberg Jeweller, would cease operations, after 70 years in business. The owners have decided to devote their expertise in the jewellery business into new ventures, responding to the changing nature of retail jewellery.
Back in 2005, Plank was featured in the business section of the same Montreal Gazette, which led to a stream of phone calls from a variety of local businesses. Though most of those projects weren’t a good fit for us, one of them stood out. It was the call from Eric Goldberg at Lou Goldberg Jeweller. He seemed at once serious, humble and genuinely interested in what we could do for their business. So we agreed to meet to discuss what Plank could help them accomplish.
Over the next 10+ years, we had the pleasure of collaborating with the Goldberg family on a number of different projects. We redesigned their main website a few times, consulted with them on a series of side projects and generally tried our best to give them the best advice we could. They weren’t our biggest or highest-profile client, but they were honest, up-front, loyal and a great group of people to work with. We tried our best to offer them the same experience.
While Plank rarely works with retail clients, there is another reason why we take on different types of projects: people. When we encounter people that we know will be a pleasure to work with, we try to keep them around as long as we can. Having gotten to know much of the Goldberg family over the years I can honestly say that we’re proud to have been able to serve, in some small way, this Montreal institution with such a special family legacy.
All the best from your friends over at Plank.